Host Ventura | Application Support

Application Support

Host Ventura can manage your enterprise applications such that these are being put to use for what they were designed for without any concerns or restrictions.

To achieve and guarantee this, we offer the following to our customers;

Applying proven methodologies and procedures for installing software whether it being a fresh install, upgrade or migration from another environment.
Trained, motivated and certified application support staff.
A dedicated service manager per account.

Hosting and supporting your applications in your own (or a Host Ventura) secure data center.
Providing a single point of contact to manage your services, resolve issues and identify improvement opportunities.
Proactive performance monitoring and maintaining applications and interfaces on performance.
Supporting Business Critical Applications 24x7x365.
Applying patches, fixes and updates at a fixed cost model.
Client Services for Immediate Assistance and Escallation procedures.
Escallation to product specialists (SME's) and external partners when applicable.

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We can offer competent staff day and night and throughout the year with people assigned directly to your account, thus committed to quickly resolve issues and ensuring your satisfaction at all times.

We can offer dedicated and non-dedicated teams to match your business requirements, reachable both online and through a unique number. You know your team by name, and they know your system both functional as technical. Our team will work with you as if they were your own staff and see to it that you get the most from your technology investment.

When you outsource the hosting or management of your application to Host Ventura, you will never lose sight of what is going on with your systems. Our advanced monitoring and service desk tools allow;

Monitoring the performance of your solution.
Generate and run application-specific reports.
Tracking the status of changes and cases.
Storing relevant documents in one easily retrievable spot.
Communicating with your support team.

ISO/IEC 27001

Following a final audit November 2011, Host Ventura GmbH have been awarded ISO 27001 certification for their IT Infrastructure, Platform Services and supporting Managed Services processes

Host Ventura in Bulgaria

We are very excited and proud to announce the launch of the Host Ventura EMEA Operations in Sofia, Bulgaria.

Open Source in 2012

The world of open source software experienced a great development over the last decade and is considered the backbone of the web. The majority of Internet servers run Linux, Apache, mySQL, and PHP, which is the foundation upon which these open source software systems operate.

JoomlaWatch Stats 1.2.10_04 by Matej Koval