Host Ventura | Service Desk Outsourcing

Service Desk Outsourcing

Ideally one seeks guaranteed service levels for help desk services, technical support or customer service offerings. Host Ventura's help desk outsourcing service can give you all that.. and more.

By allowing Host Ventura to manage your Service Desk as an outsourced service, it will give you the freedom to focus on your core competencies while giving your employees and customers a professional and effective help desk experience.

Our Service Desk professionals, ITIL processes and Reporting tools give you the information to identify trends and anticipate employee training needs, increase responsiveness to your (internal) customers, and ultimately help you secure the reputation of providing quality service to those you service every day.

Host Ventura personalizes your Service Desk to whatever combination of in-house, onshore, or offshore suits you best. We can even offer a mix by incorporating our Buenos Aires Service Desk Service for 24/7 support requirements delivering excellent technical skills and immediate cost efficiencies without compromising service.

Key Features:	Key Benefits:
Competent call center. ITIL best practices. Round-the-clock support by certified technicians. Quick response times. Multilingual & Certified support staff. 24/7/365 service.	Free up internal resources. Reduced operating costs. Total flexibility in scaling requirements. Monthly Reporting & Patch Management at fixed rates. In-House Service Desk experience. Integration with Consultancy Services.

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Contact our sales support team and let us help you identify your needs to build a custom-tailored service desk outsource solution that will delight your employees or customers and allow you to gain a competitive advantage in the marketplace.

ISO/IEC 27001

Following a final audit November 2011, Host Ventura GmbH have been awarded ISO 27001 certification for their IT Infrastructure, Platform Services and supporting Managed Services processes

Host Ventura in Bulgaria

We are very excited and proud to announce the launch of the Host Ventura EMEA Operations in Sofia, Bulgaria.

Open Source in 2012

The world of open source software experienced a great development over the last decade and is considered the backbone of the web. The majority of Internet servers run Linux, Apache, mySQL, and PHP, which is the foundation upon which these open source software systems operate.

JoomlaWatch Stats 1.2.10_04 by Matej Koval